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Case study · AI & Automation

Business process automation

End-to-end workflow automation connecting CRM, inventory, communication and reporting tools, with AI steps and REST integrations.

Client
Enterprise, India (anonymised)
Industry
Enterprise
Engagement
Custom development
Status
Delivered

01 · Challenge

Hours of manual work between systems.

The client's teams were re-entering data between CRM, inventory, communication and reporting tools by hand. The work was slow, error-prone and depended on individuals remembering each step.

02 · Solution

Connected workflows with AI where it helps.

We mapped the workflows, then built end-to-end automation using n8n, AI agents and REST integrations. Records now move between systems automatically, AI steps classify and route information, and failures raise alerts instead of passing silently.

03 · Outcome

Manual re-entry removed from the core workflows.

Data entry that had been manual now runs automatically across the connected tools.

Client-approved description of scope and outcomes (the client remains anonymous).

04 · Technology

Technology stack.

Automation

  • n8n
  • AI agents

Integration

  • REST APIs
  • Webhooks